Enjoy peace of mind with our 14-day, 100% money-back guarantee. To ensure a smooth process, kindly return products within 14 days in pristine condition with intact tags and original packaging. While return shipping isn't covered, we're happy to arrange collection through our courier for a fee. Damaged goods will be subject to salvage costs at Cyclotricity and Himiway's discretion. Please note that all exchanges will incur a return shipping fee. Reach out to us at [email protected] to initiate your return and continue your cycling journey with confidence.